There are a million reasons why your client journey (or entire business for that matter) feels harder than it needs to.
And not a single one is your fault.
The real culprit? Any advice that’s ever claimed there is a “right” way to run a business.
Because, from one neurodivergent to another, f*ck that! It’s got you toggling between too many platforms, using tools your brain hates, overcomplicating client journeys, and a mile-long list of assets you need to update with that beautiful new branding of yours.
Little things add up to big inconveniences. For your brain, your capacity, AND your client experiences. When you’re out to prove that you’re the best at what you do, worrying about whether you’re processes live up to what you have to offer is an energy leak you can’t afford (and I’m not just talking about revenue)!
Showing up for your clients shouldn’t come with a cost.
Especially if that cost is your physical or mental well-being.
The weight of your doing your work should never suck the joy out of why you created it in the first place.
A (Loving) intervention from me to you
A (Loving) intervention from me to you
When your processes & client experience are aligned with how you actually want your business to operate, everything shifts:
Build systems with flexibility → Make space for rest (without feeling guilty)
Automate tedious tasks → Lighten your everyday mental load
Customize tools to feel second-nature → Never ignore them out of dread
Update backend operations → Spend less time running your business
Work with flow, not force → Put out work you’re proud of
Wellness, happiness, and success can all coexist when you let go of having to figure it all out, all of the time.
I won’t claim to be the heroine in the story, but I will happily be your plot twist.
Because I’ve been told more than a few (dozen) times just how much time, anxiety, and precious energy my clients have saved by letting go of what isn’t working and giving me the chance to show them what actually can.
★ A TPC speciality ★
The Revamp
A custom you-centered strategy followed by full implementation to make your business operations feel good behind-the-scenes and your client experience look damn good from the outside.
You’ll get:
Review & analysis through The Audit
of your current processes & brand presentation
Customized Client Experience Strategy
Specifically for your business & the way you want to work
Entirely done-for-you implementation
of strategy and ALL asset creation (everything’s included)
You-centered strategy, handpicked tools, branded touchpoints.
Every project starts with these questions: What do you need in terms of functionality? But also works best for your brain? And how can the rest of your business support THAT?
Projects can include:
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We’ll start with:
Client journey mapping
Workflow and automation strategy
Consulting on project structure (payment plans, timelines, etc)
Consulting on business structure (processes & organization)
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You’ll get my expertise in:
CRM setup & automation
Course creation platform setup & automation
Project management platform setup
Connection between platforms using Zapier
External call scheduler setup, if needed
Platforms I work with:
Dubsado, Honeybook & Notion are my bread and butter.
But if you need a platform I don’t specialize in, you can bet your ass I know someone who does! I’ll call them in to collaborate on your project. -
If you need it, I’ll create it:
Copywriting for canned email templates
Form templates in Dubsado or Honeybook
Client portal Notion template
Opt-in page copy and design
Customer experience emails for courses, communities, or digital products
For all copywriting assets, I partner with Laer Studio (they’re the BEST!)
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You’ll never feel out of the loop with:
Quick & clear communication throughout the project via a Notion portal & progress tracker
One round of edits & revisions for every piece of your project, getting your stamp of approval before moving on to the next
Materials, demos, & walkthroughs for every platform involved in your revamp, ensuring you feel confident in using them on your own
90 days of ongoing support through (voice/text) or email to make sure you (and your brain) love the way it all works
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“I knew you would understand how my brain works. I knew you'd get it & customize a CX with systems that not only support my clients, but ME.
And because of the more templated style / type A types of systems people I've worked with, that was paramount.”
—Nicole M.
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“Her expertise will set you and your business up to be more efficient, more beautiful and more easeful for you and your customers.
I'm so happy that I chose to invest with her in my first couple of years of business. Because of this choice, I am standing on a strong foundation that will support my growth AND grow with me in the future.”
—Molly S.
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“I knew I was in over my head or that it would take me a VERY long time to figure everything out.
I needed someone who knew more than I did about how all these systems could make my life easier and make our client's experience smoother.
Honestly finding someone who can deliver beyond my expectations is hard. But you succeeded by far.”
—Holly H.
The Revamp makes client experience finally *click* with:
Here’s how it works:
Start Here
Book Your Audit
A well-rounded audit of your brand & backend to figure out what’s working, what’s not, & how to fix it (done in one week).
phase 02
Approve Your Custom Proposal
Based on your audit, I’ll send over personalized package options, complete with timelines, pricing, and what’s included!
phase 03
The Revamp
Your work is done! I handle strategy, setup, automations, templates, and testing. Always checking in while I go!
phase 04
Implementation & Testing
A 30-day window to test your new systems. I’ll act as your client so you can practice and get comfy using everything in real time.
off you go!
Ongoing Support
Once your systems go live, you get You get 30 days for edits + 90 days of ongoing support (plus tutorials for every new tool) to make sure it works the way you want it to.
Wondering what your custom proposal might look like?
Click below for a better idea of timelines & pricing!
**All pricing is listed in USD**
Already using Dubsado or Honeybook, but not to its full capability? Your custom proposal could look like ↓
Timeline: 8-10 weeks
Average Investment: $3,800 ($760 x 5 monthly payments)
Don’t have Dubsado or Honeybook yet? No problem, the average proposal looks like this ↓
Timeline: 8-10 weeks
Average Investment: $4,000 ($800 x 5 monthly payments)
Don’t have a CRMs or project management tool in place? A full CRM setup integrated with a platform like Notion would look something like this ↓
Timeline: 10-12 weeks
Average Investment: $5,100 ($850 x 5 monthly payments)
Need a more organized system to manage clients, projects, or your to-do list? A Notion setup could look like ↓
Timeline: 4-5 weeks
Average Investment: $1,300 ($650 x 2 monthly payments)
Let TPC show you what’s possible
No, actually, let them show you what’s possible.
AMANDA IS READY TO ADD TO HER TEAM
“I needed to find a way to utilize my CRM to work for ME. I knew that I wanted to bring on another member, so I had to start breaking down my workflow and making it easy to replicate to ensure that every client had the same experience from start to finish.”
“My lead conversion and onboarding process has been essentially put on auto-pilot without feeling like I'm sacrificing that personal element, and my design process workflow has been set up so that I'm getting reminded of certain checkpoints, forms are going out on time, and I'm not constantly wondering if I sent such-and-such client that information questionnaire. If you're wondering if you should hire Fran to help you streamline your systems, you should know that the answer is yes. Yes, you absolutely should.”
Steph no longer wastes precious time
“I knew I provided a great experience for my clients, but I was failing keeping everything organized and easy behind the scenes. I spent years wasting a ton of time manually creating proposals and sending out emails.”
“Enter Fran! Now my systems and workflows and automated (but still personalized!) communication with my clients helps them know that they really are always taken care of. On my end, I can rest easy knowing that nothing is falling through the cracks thanks to the workflows designed and set up by Fran. And the custom proposal design!! Fran knocked it out of the park and created a proposal that I am so proud (and excited!) to send to every new client. ”
Jen gained the confidence to raise her prices
“I'd been in business for a little over a year, and I knew what I wanted my client experience to look and feel like, but I knew I didn't have the time or expertise to get it where it needed to be.”
“Starting with the Client Experience Audit forced me to take a hard look at how my clients were moving through each of my services, and to identify areas where I could both make it smoother for them and less demanding of my time. Now I have a consistent, cohesive process that I'm so proud to share with my clients, and I feel empowered to raise my prices to where I know they should be! The results are SO worth the investment.”
FAQs
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The Revamp is most effective for businesses who have recently invested in professional branding, website, and copywriting, so that we are able to create a client experience that aligns with your brand strategy, implements your brand voice, and is tailored to support YOUR ideal client. If you have any questions about whether a Revamp is right for you at this time in your business, inquire here and we can chat it out!
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If you’ve been snooping around my website, chances are that you feel that nagging gut feeling that your processes are taking too much time, not high quality enough to match your expertise, or quite literally sucking the joy right out of your business. If that’s the case, something isn’t working the way it should, but you just can’t pinpoint it. That’s exactly what The Audit sets out to do, uncovering inefficiencies and closing gaps in your backend. You can book yours directly here or if you have any questions AT ALL, fill out this form and we can talk through your options!
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The beauty of providing custom quotes is that they're customizable! There are a lot of ways to lower the initial investment, whether it's swapping out custom-designs for my DIY templates, or prioritizing 1-2 services first instead of them all.
At the end of the day, you know your budget best! If it makes the most sense to wait until you can afford the whole shebang, I'll tell you that. We can get started when the timing is right, and most impactful, for YOU. -
Absolutely, you can! The Audit is a one-time investment designed to allow you to revamp your client experience entirely by yourself. Some clients opt for more support throughout the process using the Client Experience Intensive, done-for-you canned email templates, or custom-designed Dubsado templates to help lighten their workload —which are also great options!
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If you use (or are planning to implement) a platform that isn’t listed on my site but are interested in working together, please still reach out! There’s a good chance I know someone who could join the project to lend their expertise, or if it’s a platform I’m interested in learning myself (there are so many I’d love to get my hands on), we could also work out a slightly longer timeline at a discounted rate.
No one ever said business was easy, but it also doesn’t have to be this damn hard.
Hand off the weight of your work to a strategic, automated client experience and business systems built specifically for you (whatever that might look like).